TECHNICAL SUPPORT
Changes to Our Student Support Channels (Phone Support)
With our growing global community of 160,000 coaches and teachers in over 175 countries, we are committed to providing excellent support through our e...
How do I submit a module assignment?
Please follow the instructions below to submit your module assignment; Navigate to the 'Practice' section of the module you are working on Scroll down...
How do I view my assignment submissions?
Unfortunately assignments cannot currently be viewed directly from the module in which they were submitted. If you wish to view your previously submit...
How do I access content in the Libraries?
Library content is accessible from the Libraries menu on the left-hand navigation of your course, or linked within the modules at certain points. Co...
How do I access the Learning Center?
You will access your Learning Center at https://www.learningcenteriin.com/ by signing in with the email address and password you set up at enrollmen...
Why do the lectures have no sound in the app?
Here are reasons why you may be experiencing no sound in the app or when using the Learning Center website while on a mobile device or tablet. Pleas...
Why do I have an error message on the lectures?
If you are streaming the lectures while using the web version of the Learning Center , you may be experiencing web browser issues. Here are some trou...
Why aren't the slides loading in the Learning Center 2.0 App?
If you are having trouble with the slides loading while using the Learning Center 2.0 app, please try these following steps: Click on the menu in the ...
How do I ensure I receive all Integrative Nutrition emails?
STEP 1: To make sure you receive all Integrative Nutrition emails, it is very important that you add IIN's emails to your email address book. This wil...
Do the audio and video have captions?
Yes, all audio and video lectures have captions available. To activate captions, navigate to the audio or video and click the CC button in the lower r...
What screen reader software is compatible?
The platform officially supports the following screen reader and browser combinations: Macintosh: VoiceOver (latest version for Safari) PC: JAWS (late...
Can I retake the onboarding tour?
Yes! You can access the Health Coach Training Program Tour again from the Documents page of your Learning Center.
When are modules released on the Learning Center?
A new module opens each week on Mondays, with the exception of some holidays, at around 9am Eastern Time. You can also find module release dates on yo...
What is the Learning Center?
The Learning Center can be accessed at learningcenteriin.com and serves as the comprehensive resource for successfully completing your course. Within ...